Every Polmenna pool is handed over with a maintenance kit and clear guidance on running it. This page is how you reach us after that, whether you want a routine service or something has gone wrong.
Pools we built come first. When we have capacity, we also look after a small number of well-built pools we didn't build. We don't run a weekly cleaning round, and if we can't help, we'll tell you who can.
Each end of the season
In spring we take the cover off, balance the water, check and run up the plant and commission the heating. In autumn we treat the water, protect the plant from frost and check the cover fits as it should.
Once a year
We check and service the pumps, filters, heating and dosing equipment, and leave you a written note of anything that will need attention in the next year.
For let properties
Before your first bookings we check the safety cover, the water and the plant, so you can show your insurer and letting agent the pool is ready for guests.
When something goes wrong
Green water, a noisy pump, a heater that won't fire. Tell us what's happening and send a photo or two. We'll tell you whether it's a quick fix you can do yourself or a job for us.
Let us know whether we built your pool, what you need, and the pool's postcode. Photos of the problem, or of the plant room, help us bring the right parts first time.
Urgent? Ring us 01872 859558 Thinking about bigger work?If your pool needs more than a service, see refurbishment and repairs.
